From First Day of Motherhood
Same day delivery

    Shipping

    Since we understand that getting your items on-time is important to you, we exert every effort to process your order as quickly as possible, and provide you with the lowest flat shipping rates available.

    We are proud to be the only on line store that offers immediate home delivery for many zones and districts within Greater Cairo. The average time span to deliver the order to your doorstep is 2 hours in most cases. For sure this period can be extended for circumstances out of our hands such as traffic, bad weather, demonstrations…etc. In all cases we guarantee you the quickest, most reliable delivery at the click of a button. We will confirm receipt of your order via email shortly after it is placed. You will also receive an email or a phone call confirming your shipping status once your item is ready to be shipped.




    Working Hours

    The call center is available from 10 am-10 pm. However, our delivery team can be available before 10 am or after 10 pm upon the client’s request.

    Local delivery within Greater Cairo

    Generally speaking 90% of the orders are delivered at the same day unless the item is out of stock and will be ordered or unless the client requested otherwise. The delivery can be in a place different from that where the money will be collected in case the client wants this option; i.e. you can send the gift to your friend/relative and we will pick the money from your place. In this case you will just pay 2 delivery fees which varies according to the shipping area.
     

    Here are the shipping fees:

      Area / Zone

    Shipping Fees (LE)

      Mohandessin / Zamalek / Manial / Agouza

    15

      Heliopolis / Nasr City 

    30

      6 October / Shikh Zayed / New Cairo / Rehab

    50

      Shourouk / Oboor / Madinty 

    70 


    Delivery Outside Greater Cairo

    Shipping fees will depend mainly on the weight of order and will be received in most cases within 48 hrs of placing the order. 
     

    International Delivery

    Shipping fees will depend mainly on the weight of order and will be received in most cases within 5-7 working days of placing the order. Estimated dates will be provided at checkout. 


    Notes:

    • Hedeya.com will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE”.
    • Multiple shipments/delivery may result in multiple postings to the cardholder’s monthly statement.